Shipping Policy

Last Updated: September 16, 2026

Thank you for shopping with Freedom. This Shipping Policy explains how we process and deliver orders placed through our store.

1. Shipping Locations

Freedom currently ships products to customers within the United States.

Shipping availability may vary depending on the product and the customer's delivery address.

2. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or holidays will generally begin processing on the next business day.

During holidays, promotions, or periods of high order volume, processing may take longer. If there is a significant delay, we will make reasonable efforts to keep you informed.

3. Shipping Times

After your order has been processed, estimated delivery typically takes 3–7 business days.

Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary based on the shipping carrier, destination, weather, holidays, and other circumstances outside our control.

4. Shipping Costs

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any promotional free-shipping offers will be subject to the terms stated in the applicable promotion.

5. Order Tracking

When tracking information is available, it may be provided to you by email after your order has been shipped.

Tracking information may take some time to become active after the package has been handed over to the shipping carrier.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If you provide an incorrect or incomplete address, please contact us as soon as possible at freedomcompany@gmail.com.

We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

Additional shipping costs resulting from an incorrect address may be the customer's responsibility.

7. Delayed or Lost Packages

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery processes.

If your package is delayed, please first check the tracking information and contact the carrier when appropriate.

If your package appears to be lost or has not been delivered after the expected delivery period, contact us at freedomcompany@gmail.com with your order number so we can assist you.

8. Damaged Packages

If your order arrives damaged, please contact us as soon as possible at freedomcompany@gmail.com.

Please provide your order number and photographs of the damaged product and packaging when possible. We will review the situation and determine the appropriate resolution.

9. Delivery Issues

Freedom is not responsible for delivery delays caused by circumstances beyond our reasonable control, including severe weather, natural disasters, carrier disruptions, holidays, incorrect addresses, or other unforeseen events.

10. Contact Us

If you have questions about shipping or your order, please contact:

Freedom
USA
Email: freedomcompany@gmail.com