Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at freedomgahjwjjw53637hsh@hotmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at freedomgahjwjjw53637hsh@hotmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at freedomgahjwjjw53637hsh@hotmail.com.
Return and Refund Policy
Store Name: Freedom
Location: USA
Contact Email: freedomcompany@gmail.com
Returns
We want you to be satisfied with your purchase from Freedom. If you are not completely satisfied with a home product you purchased, you may request a return within 30 days of receiving your order.
To be eligible for a return, the item must:
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Be unused and in its original condition.
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Be returned in the original packaging, when applicable.
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Include all accessories, parts, manuals, and other materials included with the purchase.
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Be accompanied by proof of purchase or your order information.
Some items may not be eligible for return, including products that have been used, damaged after delivery, or customized specifically for the customer.
Damaged or Incorrect Items
Please inspect your order when you receive it. If your item arrives damaged, defective, or you receive the wrong product, contact us as soon as possible at freedomcompany@gmail.com.
Please include your order number and, when applicable, clear photos of the item and its packaging. We will review the issue and provide instructions for a replacement, refund, or other appropriate resolution.
How to Request a Return
To request a return, email freedomcompany@gmail.com with:
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Your order number
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The name of the product
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The reason for the return
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Photos, if the item is damaged or defective
If your return is approved, we will provide instructions for returning the product.
Please do not send products back without contacting us first, as unauthorized returns may not be accepted.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, the refund will be issued to your original payment method. Processing times may vary depending on your payment provider or financial institution.
Original shipping charges are generally non-refundable, unless the return is due to an error on our part, a defective product, or a damaged item.
Return Shipping
Unless the product is defective, damaged, or incorrectly shipped, the customer is responsible for return shipping costs.
If the return is caused by an error on our part or the product arrives damaged or defective, Freedom will determine the appropriate return-shipping arrangement after reviewing the issue.
Exchanges
If you would like to exchange an eligible product, contact us at freedomcompany@gmail.com. Exchanges are subject to product availability.
Late or Missing Refunds
If you have been approved for a refund but have not received it, first check your bank or payment account. You may also contact your payment provider, as processing times can vary.
If you still have not received your refund, contact us at freedomcompany@gmail.com.
Contact Us
For questions about returns, refunds, or exchanges, please contact:
Freedom
USA
Email: freedomcompany@gmail.com
We reserve the right to update this Return and Refund Policy when necessary. The policy applicable to your purchase will be the policy in effect at the time of your order.